Our services

Fractional Exec Team

Have you ever wished you had someone you could go to when the tech goes beyond in-house knowledge? Being forced into a tech role when you have no interest or experience is not only distracting but potentially damaging.

Urban Tech offers The Elements Club, a Fractional service alongside discovery and explore sessions to ensure you get it right first time.

At Urban we follow Gall’s Law which states that “If you want to build a complex system that works, build a simpler system first, then improve it overtime”. That’s our approach and we’ll take you through the steps to get you there.

You may not want a full-time tech lead within the business, think it is largely unnecessary, don’t know who you’re looking for or don’t have the budget for it, so being able to benefit from an ad-hoc, weekly or monthly presence is perfect to fill that gap on a short or longer term basis.

Be a part of The Elements Club. For a monthly subscription fee, you get CEO and CTO hours, access to our team, access to our Paper 2 Data products and discount on our services. Don’t estimate it; let us get you there.

You know your business and we know technology.

Some example challenges you may have

Issue
We are experiencing errors in our medical supply deliveries. The number of missing items has increased by 5% in the last 3 months. We need to introduce a scanning device that talks to our logistics and sales systems so that our delivery teams can make better checks.
Issue
We have won a new tender to supply into a construction company we haven’t worked with before. They want us to use their sector-specific software but we also need it to feed into our own project management software. How can we do this and ensure that it’s secure and downtime is limited.
Issue
Our customer service is award winning but we know that we will need to address the move to self-serving client portals. How do we create this and maintain a good, personal relationship with each customer.
Issue
We have always been a paper-based business but that is becoming an administrative burden as we expand our client base. We need to make a plan to move more processes online and a 5-year plan to illustrate how we can get there. That will mean that we can apply for a grant to grow a new service line.
Issue
Irregular collection of data hinders management information. How can we ensure that each team member is following the same process and understanding why the data is important.
Issue
Training staff and assessing performance is erratic so we need a better HR platform to help us manage this and to give the staff a more supported working environment.

What is our role

We’ll facilitate discussions and workshops that take all stakeholder views into account.
We’ll complement any in-house work or skills already taking place.
We’re not affiliated with any products so our opinions and suggestions are always unbiased.
We offer education around data and systems so that we can empower your staff to become leaders and independent thinkers and the business becomes self-sufficient.
We will help you to become clear on which direction is the best option based on data, culture and long term goals.

Part of the consultation process can include

Interim CTO/CEO
Technology strategy & road mapping
DevOps as a tool
Business intelligence
Proof of concept
Focus groups
Systems analysis
Customer journey workshops

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    I am a small to medium enterprise Business with 2-25 employees

    I am a larger enterprise Business with 25+ employees