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0333 242 0832Controlling flow of data through the business is often left to the dictate of software but that is sometimes contrary to the natural workflow of the staff. When this happens, tasks are often slower and forced errors can creep in, administration can escalate, and manual human-driven processes become unavoidable.
Latterly, businesses have found themselves heading towards an overload of administration. A process that worked 2 years ago, may not be as effective today and when a business has made change and improvements elsewhere, it can have a negative impact on time and output.
Urban can create a flow of automation throughout your organisation which will aim to drive costs down, shorten time to market, service more customers and engage staff through grass-root understanding of their workflows.
Self-serving is a growing approach where client portals, SharePoint and Teams become foundational to a business operations to reduce staff time and enhance customer service. We ensure that both proprietary and third-party systems are being used to maximise efficacy, usability and each system remains fit for purpose.
5 areas to make quick impactful improvements:
We are tech enablers and it is our joy to work with you to bring improvements to your operations. There are often some quick wins as well as more in-depth solutions to really turn the dial. We’ll support you as you explore automation, customer and user journey, reduction of paper, communication and file management. Let’s challenge how your processes function and we’ll get them working much harder.
Fill the gaps between the outcome you want and the process you currently have
Guide you through the whole process with frequent stand-ups, partner meetings, staff training, adapting new cultures and guiding you through longer-term decision making.
Create an intelligent approach and road map that will be future-proof, stable and secure.
Document the project so that we can share knowledge
Direct you away from short-term, quick wins towards a more sustainable approach, which offers a far stronger foundation for growth.Our delivery, our service and our expectations are a part of our success culture. We work in a close one to one relationship and always follow the ‘start small’ ethos and build from there.
We wrap hand-holding support around your project; whatever shape is needed to get your team comfortable and engaged.
They apply a very methodical approach to understanding the task at hand. They ask the right questions. Are open, honest, decisive and go above and beyond their duties, which really struck a chord with me.”
Paul Wilson, Co-founder – Qbunk
As a long-established family business, Twinfix had recently seen some serious growth which meant more processes and a larger workforce.
Agility Logistics is a worldwide freight-forwarder, with offices in 100 countries. The business is split in several divisions with their specialist Chemicals division being one.
Achieve a fully integrated business by joining data and optimising reports
Need a tech element not a whole?
API Management so that you don't have to
Clever, foundation software for growth and control. To help you track, automate and integrate.
Getting it wrong can be costly and consuming. Take a look at our Explore framework for £895